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When will my order be ship?

  • After your payment is verified, it takes up to 5 working days to process and ship your order.

My order status says "Unfulfilled". What does that mean?

  • "Unfulfilled" simply means that we successfully received your order. Once your order is shipped, you'll receive a tracking number and your order status will change.

Why was my order canceled?

  • If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at